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Customer comments
This is a new page that is constantly under development here at Valley Scooters. We appreciate and
encourage all customers to comment about our service and gas scooters. We want the public to
know that we care about your satisfaction with our motor scooters and mopeds. If you would like
to comment please fill in the box below the other comments and send it in. We make every attempt
to include all comments we get about our motorized scooters and mopeds on a timely basis.
encourage all customers to comment about our service and gas scooters. We want the public to
know that we care about your satisfaction with our motor scooters and mopeds. If you would like
to comment please fill in the box below the other comments and send it in. We make every attempt
to include all comments we get about our motorized scooters and mopeds on a timely basis.
From Peter at the Yahoo Geelyscooters group*, a comment about customer service at Valley
Scooters- I bought a Geely model-18 4 stroke that needed a new brake rotor. Valley Scooters tried
to get the part from their distributor, but they wouldn't replace the defective part. John replaced
the part out of his own pocket for me.
(Note: Valley Scooters no longer deals with this distributor. We stand behind every sale we make and expect our
distributors to do the same)
*The Yahoo Geelyscooters group is a discussion board where Geely owners can get advice, share information and
talk about their experiences with their scooters. If you would like to participate in this group you can click on the link
next to this comment or in the links section of this website.)
Scooters- I bought a Geely model-18 4 stroke that needed a new brake rotor. Valley Scooters tried
to get the part from their distributor, but they wouldn't replace the defective part. John replaced
the part out of his own pocket for me.
(Note: Valley Scooters no longer deals with this distributor. We stand behind every sale we make and expect our
distributors to do the same)
*The Yahoo Geelyscooters group is a discussion board where Geely owners can get advice, share information and
talk about their experiences with their scooters. If you would like to participate in this group you can click on the link
next to this comment or in the links section of this website.)
Another unsolicited comment from the Yahoo Geely scooters group- "Valley scooters is brand new.
The owner's name is John Dikov and he's a very nice and honorable guy. I've corresponded with him
many times. He loves scooters and is willing to go the extra mile to help out any way he can."
Karl
The owner's name is John Dikov and he's a very nice and honorable guy. I've corresponded with him
many times. He loves scooters and is willing to go the extra mile to help out any way he can."
Karl
From AJ Bacon:
I bought the Geely Falcon 4 stroke. Great looking scooter. Outstanding customer service from John.
He maintained contact with me until I received the product and was available for potential questions.
I bought the Geely Falcon 4 stroke. Great looking scooter. Outstanding customer service from John.
He maintained contact with me until I received the product and was available for potential questions.
From Mike Reichow:
I love my new X-1. Great sales person to deal with! He even called
about a week later seeing if I like my scooter!!
I love my new X-1. Great sales person to deal with! He even called
about a week later seeing if I like my scooter!!
January 15, 2005- Hey John Thanks for helping me with my title work on my two scooters, I now have
them registered. My wife and I love our Jalon model 18 scooters. Thanks again for your help and when
I'm ready for a newer model, I'll be back. You'r a super nice guy to deal with. THANKS! OLEN BOYKIN
them registered. My wife and I love our Jalon model 18 scooters. Thanks again for your help and when
I'm ready for a newer model, I'll be back. You'r a super nice guy to deal with. THANKS! OLEN BOYKIN
January 19th 2005- HI JOHN, FIRST OF ALL LET ME SAY THANK YOU FOR THE GREAT WAY YOU HAVE
TREATED ME AND STAYING IN TOUCH. THE SCOOTER ARRIVED TODAY AND BOY IS IT A BEAUTY .MUCH
MORE THAN WE EXPECTED.I CAN SEE WHY THIS MODEL IS THE NO#1 IN SALES.I DON'T PLAN ON
USING IT TILL THE NICE WEATHER ARRIVES, PROBABLY SOMETIMES IN MARCH. TILL THEN IT WILL
STAY IN THE GARAGE. THANKS FOR THE MANUAL YOU SENT OVER BY COMPUTER. IT IS APPRECIATED.
THANKS AGAI
STAN
TREATED ME AND STAYING IN TOUCH. THE SCOOTER ARRIVED TODAY AND BOY IS IT A BEAUTY .MUCH
MORE THAN WE EXPECTED.I CAN SEE WHY THIS MODEL IS THE NO#1 IN SALES.I DON'T PLAN ON
USING IT TILL THE NICE WEATHER ARRIVES, PROBABLY SOMETIMES IN MARCH. TILL THEN IT WILL
STAY IN THE GARAGE. THANKS FOR THE MANUAL YOU SENT OVER BY COMPUTER. IT IS APPRECIATED.
THANKS AGAI
STAN
04/06/2005
Hi!!!! We received the tail light part today and it is PERFECT!!!!! It fits and it works!!!! THANK YOU!!!!
"BTW" you will DEFINITELY be the first we contact if we need any other parts for the scooter!
Have a great day/week!
Michelle
Hi!!!! We received the tail light part today and it is PERFECT!!!!! It fits and it works!!!! THANK YOU!!!!
"BTW" you will DEFINITELY be the first we contact if we need any other parts for the scooter!
Have a great day/week!
Michelle
July 11th 2005,
We got the scooter today and it's beautiful!!
The X8 is a gorgeous scooter and it fired right up.
Thank you so much for your help and assistance with this project, it was much appreciated!
Sincerely,
M. M. Brown
We got the scooter today and it's beautiful!!
The X8 is a gorgeous scooter and it fired right up.
Thank you so much for your help and assistance with this project, it was much appreciated!
Sincerely,
M. M. Brown
February 9, 2006
Hi John.
I just want to let you know that I am thoroughly enjoying my Jalon X-8. I had absolutely no
trouble registering it in Texas. In Texas it is classified as a Moped, but it still has to pass the strict
annual State Safety Inspection requirements for motorcycles, and it passed with flying colors. I
was especially impressed with the build quality - much higher than I expected reading the
dribble on so many scooter boards that consider Chinese products as junk. It is NOT junk - it's
very good quality and admired by all that have seen it. After considerable debate, I decided to
follow the "hard break-in" philosophy, and the rings have seated very well. Top-end performance
is surprisingly good for a 50cc rather heavy four stroke. The ride is excellent. Reliability has been
great - no problems at all. I drive a Jag XK8, but I've got to tell you I enjoy cruising on
the Jalon more - and I always return from my daily fun-ride with a smile on my face.
Hi John.
I just want to let you know that I am thoroughly enjoying my Jalon X-8. I had absolutely no
trouble registering it in Texas. In Texas it is classified as a Moped, but it still has to pass the strict
annual State Safety Inspection requirements for motorcycles, and it passed with flying colors. I
was especially impressed with the build quality - much higher than I expected reading the
dribble on so many scooter boards that consider Chinese products as junk. It is NOT junk - it's
very good quality and admired by all that have seen it. After considerable debate, I decided to
follow the "hard break-in" philosophy, and the rings have seated very well. Top-end performance
is surprisingly good for a 50cc rather heavy four stroke. The ride is excellent. Reliability has been
great - no problems at all. I drive a Jag XK8, but I've got to tell you I enjoy cruising on
the Jalon more - and I always return from my daily fun-ride with a smile on my face.
9/21/06
John,
Thank you so much for your great turn around on the resistor I ordered. I guess Stan Jessup carring your link on his
web sight is greatly justified. Also I appriciated the quick call back. Nice to deal with a business that backs what
it says about customer satisfaction. Talk to you soon.
Jeff Emmerich, Scootronics, Norwich CT.
John,
Thank you so much for your great turn around on the resistor I ordered. I guess Stan Jessup carring your link on his
web sight is greatly justified. Also I appriciated the quick call back. Nice to deal with a business that backs what
it says about customer satisfaction. Talk to you soon.
Jeff Emmerich, Scootronics, Norwich CT.
12/29/06
name = Larry Monfet
comments = I recently purchased a 150cc Grandstrada from you and I was blown away by how beautiful it is. I'd like to
keep it looking great. Do you have any touch up paint or can you give me some information about how to get some?
The color is dark red & silver. The bike was fairly easy to assemble and it runs great. I'm dying to take it on the road.
name = Larry Monfet
comments = I recently purchased a 150cc Grandstrada from you and I was blown away by how beautiful it is. I'd like to
keep it looking great. Do you have any touch up paint or can you give me some information about how to get some?
The color is dark red & silver. The bike was fairly easy to assemble and it runs great. I'm dying to take it on the road.
Please type your comments in the box below and press the submit button when finished. If
you would like a response please leave your email or phone number in your comment.
you would like a response please leave your email or phone number in your comment.
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| VALLEY SCOOTERS LLC (203) 500-0960 8am-8pm 6 days a week or call toll free (866) 994-1141 Strada, Motorino, Yamaha/Linhai, ZNEN, Vento scooters, electric scooters |
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