VALLEY SCOOTERS LLC (203) 500-0960 8am-8pm 6 days a week or call toll free (866) 994-1141 Strada, Motorino, Yamaha/Linhai, ZNEN, Vento scooters, electric scooters
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VALLEY SCOOTERS
DETAILS ON THE FREE GAS PROGRAM
FROM VALLEY SCOOTERS
FREQUENTLY ASKED QUESTIONS
1. What happens if I don't spend $100 on gas during a calendar month?
Then you would not be issued your $25 gift card for that month. The
underwriters of the program require that we submit all gas receipts each
calendar month and therefore you cannot combine 2 months of receipts to
submit them as one. You must spend $100 on gas per month. If you don't there
are a couple of options for you to choose from.
a. Give your gift certificate to a family member or friend that does spend that
much and help them save money on their fuel costs.
b. Choose an alternate gift instead of the gas cards.
2. What types of fuel can I collect receipts for?
All kinds, including, gas/diesel/propane/bio-diesel/ethanol/methanol or any
other combustible fuel sold at the gas station brand you chose during the
registration process.
3. How do I contact customer service?
You may email customerservice@freefuelcenter.com. When you receive your
first gas card there will be a toll free number included that you can call for
future assistance.
4. Why can't I change the brand of gas I choose when I register?
Because FreeFuelCenter.com is designed as a loyalty program. It's just like you
choosing a grocery store because their customer loyalty cards give you great
discounts. Choosing one specific brand for the redemption period will allow us
to provide you with that brand of gas cards at no additional cost.
5. What happens if the brand of fuel I want to use is NOT on your list of cards?
Then simply choose "Other" and type the brand in the box below that question.
We will contact that company to see if they issue gift cards. If not, no need to
worry. You can still participate in the program. We will just issue you a $25 Visa
gift card instead.
6. Do I have to use the gift card to get gas?
No. You may use the gas card for anything that the station you fill up at allows
you to purchase with their card.
7. Can the $100 worth of receipts include other things I buy at the store
besides gas?
No. This is a brand loyalty program for gas and therefore the receipts you
submit must be for $100 worth of gas, not other things.
8. If I get two certificates can I activate them both at the same time and get a
$50 gift card instead of a $25 card?
No. We can only issue ONE gas card for $25 per household during the same
redemption period.
9. How can I take advantage of the two certificates I received?
We suggest you use the lowest value certificate first for the entire redemption
period and then when you receive your last gift card you can activate your
second certificate.
10. Can I buy more gas certificates directly from you?
No, you cannot BUY a gas certificate. They are not meant to be sold to
consumers. The can only be used as gifts or giveaways from a business or
organization. To get more gas certificates try asking the business or
organization you got your first one from to offer a new promotion using them
again.